Capital People

4.7
4.7 | 22 reviews
Capital People is one of London’s leading suppliers of temporary hospitality staff.
View all 8 photos

Address

Admin Office
6 Shooters Avenue
Harrow
HA3 9BG
United Kingdom

About Capital People

Established in 1999, we have been supplying London’s hospitality industry with temporary staff as well as long term placements for the past 20 years. All of the company’s management team have senior management experience at quality hotels and hospitality companies around the globe including the Clayton Hotels, Hotel du Vin, Ambassadors Bloomsbury, Best Western Hotels, P&O Cruises and Le Meridien. It is this understanding of the hospitality industry that has allowed us to foster excellent working relationships with our clients, many of whom have been using our services for over 15 years.

We have a large team of front & back of house staff and our management team regularly works and manages events alongside our staff; giving us the opportunity to see our staff in action and seeing if and where improvements are needed.

Typical Clients

Private Clients, Catering Companies, Hotels, Galleries and Conference Venues.

Reviews

Capital People

4.7

4.7
22 reviews
Quality
4.681819915771484
Communication
4.727275085449219
Value
4.772724914550781
Quality of Service

5 star

82%

4 star

14%

3 star

0%

2 star

0%

1 star

5%

4

Good service

We had two servers, Arthur and Ciara. Arthur was late but made up for it with really great service and was very attentive to our guests. Ciara was good but she disappeared for a while to sit on her phone, but her service was still good.

Reviewed by: Debbie A
Quality
4
Communication
4
Value
4
10th Oct 2022
Verified
Profile Image
Response from Capital People
Debbie. Thank you. Manhar
5 Star Review
5

Very good service for a private party!

Great service, good staff and good organisation.

Reviewed by: James U
Quality
5
Communication
5
Value
5
30th Jul 2021
Verified
Profile Image
Response from Capital People
James Thank you. This is proof that Dedication and experience pays off. Well done from all at Capital People London Ltd
1

Shocking

Requested one cleaner and one bar staff. Bar staff was extra £2p/h. 15 minutes before the start of the event, one staff called to say they would not be able to attend. The staff member that did turn up advised that he had no bar experience but was a quick learner! Anyway, I left him to just help with tidying up and a friend took care of the bar. After the event, I spoke to Manhar and he just stated that he was told by the staff member that he had bar experience - shocking that he does not know what his staff are trained in. Manhar agreed to refund the no show, to my astonishment, he refunded the cleaner rate and not the bar rate! It was only £15 difference but the audacity!! a no show and unskilled staff and no consideration. avoid

Reviewed by: Sumit S
Quality
1
Communication
1
Value
1
1st Jun 2021
Verified
Profile Image
Response from Capital People
Not correct. The staff could not attend as there were no Underground working. Sumit had failed to make alternative arrangement for travel. The staff who attended has done previous Bar work. We were told it was a simple Bar with Beers and Spirits. That was not the case. We have fully refunded the non attending staff's costs. If sumit feels that cost per hour was £2 higher, why did he not find cheaper staff, but was keen to book our staff. This is very petty comments from a so called business owner hosting a big party during the pedamic lockdown situation. We will review the skills for the staff who did attend and provide further training if necessary.
5 Star Review
5

Albert was amazing

The service received from this company was amazing and very simple. Albert came on time and was very prepared and new what he was doing. He also made recommendations on things to add to the drinks just to make it extra special for my guest. Albert was extremely polite and professional and even stayed an hour extra as he saw things started becoming very busy. My guest loved his service and as he was leaving the Dj and guess all have him a round of applause for his service. Thank you very much!

Reviewed by: Tracy B
Quality
5
Communication
5
Value
5
16th Mar 2020
Verified
5 Star Review
5

Job well done! Worked very well under pressure.

The staff who attended our company Christmas party event were excellent. Soffiyah, Fatima and Jose did such an incredible job.

A gas leak at the venue 30 minutes before the start meant we had to move the entire party over half a mile away, and all three of the staff happily moved to there as well and didn't let it faze them at all.

They not only did an excellent job in organising and passing around the food, but also helped to clean up as they went. They were great and we would highly recommend them to others and use them again for future events.

Reviewed by: Michelle G
Quality
5
Communication
5
Value
5
16th Dec 2019
Verified
4.35

Great Communication and Value for Money

When initially looking at suppliers I picked Capital People because Chantelle had the best communication and her overall manner was very friendly and helpful.
The waiter, however, did turn up late about 15-20minutes late. I laid out the food with their labelled food bags for him to see what everything was. It took him a while to get his head around it as I caught him carrying a plate of chorizo arancini with a vegetarian food flag on it. I had to keep an eye at the beginning but he got the hang of it then everything was fine.
Aside from this, I would definitely recommend and would hire again. The communication is great and it is good value for money

Reviewed by: Stephanie P
Quality
4
Communication
4
Value
5
2nd Dec 2019
Verified
5 Star Review
5

Fantastic job

The team did a fantastic job with very limited supervision

Reviewed by: Ed H
Quality
5
Communication
5
Value
5
25th Nov 2019
Verified
5 Star Review
5

Great service

I hired one staff member from Capital People to man the drinks table at my book launch. He arrived punctually, was very professional and helped keep the evening running smoothly. He helped the bookshop staff clean up after the event and gave me peace of mind. Thank you, Capital People, for organising it.

Reviewed by: Kia A
Quality
5
Communication
5
Value
5
14th Aug 2019
Verified
5 Star Review
5

Great crew, very proactive and professional.

Great service, professional and energetic staff, made a real difference to our party.

Reviewed by: Claire M
Quality
5
Communication
5
Value
5
15th Jul 2019
Verified
5 Star Review
5

Fantastic service

Great really helpful waiters - could not have been happier - I thoroughly recommend this agency and would definitely use them again

Reviewed by: Alice G
Quality
5
Communication
5
Value
5
20th Jul 2019
Verified

Book Capital People

Get quotes from Capital People and others within hours.

Takes 2-3 minutes

Similar event suppliers nearby

Bar Staff for all Events.

Ascension Collective

5.0
5.03 reviews
VIP Waiters at a Dolce & Gabbana Event

We Can Staffing

5.0
5.01 review
Johnny English Spies provided for the UK premiere

Working Cast

5.0
5.01 review

Chrysalis

5.0
5.030 reviews

Book Capital People

Get quotes from Capital People and others within hours.

Takes 2-3 minutes

Get quotes from Capital People

and dozens of other professionals in your area