Creamy BTB Catering

4.78261
4.8 | 23 reviews
Creamy BTB Catering are a family-run ice-cream van business based in Banstead. We are proud owners of brand new eco-friendly ice cream vans.
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Services we provide

Ice Cream Vans
Festival Catering
Location Catering
Childrens Caterers
Fun Foods
Corporate Event Catering
Mobile Caterers
Private Party Catering
Wedding Catering
Food Vans

Address

Banstead
Surrey London
SM7

About Creamy BTB Catering

Looking to hire an ice-cream van? Creamy BTB Catering are a family-run ice-cream van business that have been part of the industry for over a decade. We are proud owners of a brand new eco-friendly ice cream vans.

Our ice-cream vans are fully-licensed by the local council, our staff have level 2 health, safety and hygiene certificates and we are covered by a £10 million public and product liability insurance.

Our ice-cream is always fresh and made from natural, healthy ingredients. We currently attend charity events, fetes and fairs, weddings and carnivals/festivals. Over the last 10 years we have accumulated repeat booking from event organisers, as they know we will deliver excellent products and a high level of customer service.

We pride ourselves on our range of freshly-made products and the professional and reliable service we offer. We are passionate about ice-cream and making every event we attend a success.

After all, all you need is love and ice-cream!

Typical Clients

Hampton Court Flower Show
Tatton Flower Show
Private Events
Garfield Primary School Wimbledon
Spark London
Magic International Cup
Surrey Car Boots
Jelly Beans Cheam
Hammersmith Food Market

Reviews

Creamy BTB Catering

4.8

23 reviews
Quality
Communication
Value
Quality of Service

5 star

87%

4 star

9%

3 star

0%

2 star

0%

1 star

4%

5 Star Review
5

Great service.

Thank you Creamy to be a part of our project. Professional service and very helpful staff. Ice cream van looks great and we are happy to recommend Creamy.

Reviewed by: Mary K
Quality
5
Communication
5
Value
5
7th Oct 2019
Verified
5 Star Review
5

Amazing service

Would definitely recommend Creamy to anyone who is looking for something special. Ice cream were delicious and our guests couldn't get enough. Thank you, we will definitely be in touch for our future party's. Sofia

Reviewed by: Sofia G
Quality
5
Communication
5
Value
5
5th Oct 2019
Verified
5 Star Review
5

Thank you Creamy for making our day!

Excellent service and great communication. Highly recommended.

Reviewed by: Matt Z
Quality
5
Communication
5
Value
5
29th Sep 2019
Verified
5 Star Review
5

Brilliant service

Fanatastic service and delicious ice creams. We will definitely be asking Creamy to join us for the future events.

Reviewed by: Patrick M
Quality
5
Communication
5
Value
5
28th Sep 2019
Verified
5 Star Review
5

Ice cream for guests at an family birthday party

The ice-cream van was on time, and the cheery chap inside provided excellent ice creams and lollies for all.

Reviewed by: Kathleen L
Quality
5
Communication
5
Value
5
11th Aug 2019
Verified
Response from Creamy BTB Catering
Hi Kathleen, Thank you for using our service.
5 Star Review
5

Delicious Ice Creams.

Thank you Creamy for support our event. They arrived on time, van look great and the ice Creams were delicious. We definitely book them again.

Reviewed by: Barbara S
Quality
5
Communication
5
Value
5
4th Aug 2019
Verified
5 Star Review
5

Great service.

Great service. Thank you for coming. We will book again Creamy.

Reviewed by: Hanna Z
Quality
5
Communication
5
Value
5
2nd Aug 2019
Verified
1

Complete Disaster

Hugely unprofessional and a massive disappointment.

We agreed they would send one of their new, completely electric van's, they would have a card machine as our event was completely cashless, and they would have multiple staff to serve our thousands of guests.

They sent a visibly dirty, diesel engine van, without a card machine and with only one staff member who was rude to our guests.

Would not work with these people again if you paid me.

Reviewed by: Sophie B
Quality
1
Communication
1
Value
1
6th Jul 2019
Verified
Response from Creamy BTB Catering
Thank you Sophie for feedback. We never said that we have electric van (even in our offer on Add to Event it is that we have low emission vans which can be even 0 emission if we can plug to the electricity power point) all ice creams van runs like that. Regarding multiple number of staff they asked me if we can bring extra help to go around an take the orders but usually there ice cream vans operate is to serve by the van by the ice cream man. We never agreed to that. Some of the customers asking us for specific van and if we have availability we are happy to do it. Sophie did not mention anything that they will be offering free slushies for people which was very competitive with free product similar to ours. The van booked was not specified in terms in colours/graphics and the van we have sent was definitely clean. The one thing we can admit that indeed we did not have cash machine in the day because device got damaged in the same day.
5 Star Review
5

Really fantastic!

Arrived really promptly, ice cream was fantastic and everyone seemed to love it! The highlight of our BBQ!
Will definitely rent again!

Reviewed by: Samad N
Quality
5
Communication
5
Value
5
27th Jun 2019
Verified
5 Star Review
5

Great service!

Perfect for this large event! Great ice cream and really friendly . Will definitely use again.

Reviewed by: Angela D
Quality
5
Communication
5
Value
5
23rd Jun 2019
Verified

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