Creamy BTB Catering

4.8
4.8 | 25 reviews
Creamy BTB Catering is a family-run business based in South London. We offer ice-cream van hire and hot bavreges and food served from our mobile Kiosk.
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We are happy to helping you to make your event a success.

Address

Banstead
Surrey London
SM7
United Kingdom

About Creamy BTB Catering

Creamy BTB Catering is a family-run business offering high-quality mobile catering for festivals, shows, sports, and fundraising events.

We pride ourselves on our range of freshly made products and the professional and reliable service we offer.

We have been operating in the catering market for over 15 years, and little can surprise us. We are prepared to handle small and large events, our staff perfectly copes under the pressure, and all equipment is adapted to handle even the busiest gatherings.

We have environmentally friendly and fully licensed vehicles, £10 million public liability insurance, and a 5* hygiene rating.

Creamy BTB Catering is best known for delivering quality ice cream from a fleet of its ice cream vans. Currently, we have decided to expand the offer of freshly ground coffee and hot food served from our Mobile Coffee Kiosk.

Typical Clients

Hampton Court Flower Show
Tatton Flower Show
Tuff Nutterz UK
Private Events
Garfield Primary School Wimbledon
Spark London
Magic International Cup
Surrey Car Boots
Jelly Beans Cheam
Hammersmith Food Market

Reviews

Creamy BTB Catering

4.8

4.8
25 reviews
Quality
4.8
Communication
4.8
Value
4.8
Quality of Service

5 star

88%

4 star

8%

3 star

0%

2 star

0%

1 star

4%

4.7

Great ice cream!

Everyone loved having ice cream at our event. Communication was good all the way through. Very easy to work with

Reviewed by: Rhianne M
Quality
5.0
Communication
5.0
Value
4.0
18th Jul 2022
Verified
5 Star Review
5.0

Great response time and so friendly

Really enjoyed the service I received. The response time and communication was very punctual and had an amazing experience with the ice cream van and the driver who came on set

Reviewed by: Avneet D
Quality
5.0
Communication
5.0
Value
5.0
26th May 2021
Verified
5 Star Review
5.0

Great service.

Thank you Creamy to be a part of our project. Professional service and very helpful staff. Ice cream van looks great and we are happy to recommend Creamy.

Reviewed by: Mary K
Quality
5.0
Communication
5.0
Value
5.0
11th Oct 2019
Verified
5 Star Review
5.0

Amazing service

Would definitely recommend Creamy to anyone who is looking for something special. Ice cream were delicious and our guests couldn't get enough. Thank you, we will definitely be in touch for our future party's. Sofia

Reviewed by: Sofia G
Quality
5.0
Communication
5.0
Value
5.0
7th Oct 2019
Verified
5 Star Review
5.0

Thank you Creamy for making our day!

Excellent service and great communication. Highly recommended.

Reviewed by: Matt Z
Quality
5.0
Communication
5.0
Value
5.0
3rd Oct 2019
Verified
5 Star Review
5.0

Brilliant service

Fanatastic service and delicious ice creams. We will definitely be asking Creamy to join us for the future events.

Reviewed by: Patrick M
Quality
5.0
Communication
5.0
Value
5.0
3rd Oct 2019
Verified
5 Star Review
5.0

Ice cream for guests at an family birthday party

The ice-cream van was on time, and the cheery chap inside provided excellent ice creams and lollies for all.

Reviewed by: Kathleen L
Quality
5.0
Communication
5.0
Value
5.0
14th Aug 2019
Verified
Profile Image
Response from Creamy BTB Catering
Hi Kathleen, Thank you for using our service.
5 Star Review
5.0

Delicious Ice Creams.

Thank you Creamy for support our event. They arrived on time, van look great and the ice Creams were delicious. We definitely book them again.

Reviewed by: Barbara S
Quality
5.0
Communication
5.0
Value
5.0
7th Aug 2019
Verified
5 Star Review
5.0

Great service.

Great service. Thank you for coming. We will book again Creamy.

Reviewed by: Hanna Z
Quality
5.0
Communication
5.0
Value
5.0
6th Aug 2019
Verified
1.0

Complete Disaster

Hugely unprofessional and a massive disappointment.

We agreed they would send one of their new, completely electric van's, they would have a card machine as our event was completely cashless, and they would have multiple staff to serve our thousands of guests.

They sent a visibly dirty, diesel engine van, without a card machine and with only one staff member who was rude to our guests.

Would not work with these people again if you paid me.

Reviewed by: Sophie B
Quality
1.0
Communication
1.0
Value
1.0
21st Aug 2019
Verified
Profile Image
Response from Creamy BTB Catering
Thank you Sophie for feedback. We never said that we have electric van (even in our offer on Add to Event it is that we have low emission vans which can be even 0 emission if we can plug to the electricity power point) all ice creams van runs like that. Regarding multiple number of staff they asked me if we can bring extra help to go around an take the orders but usually there ice cream vans operate is to serve by the van by the ice cream man. We never agreed to that. Some of the customers asking us for specific van and if we have availability we are happy to do it. Sophie did not mention anything that they will be offering free slushies for people which was very competitive with free product similar to ours. The van booked was not specified in terms in colours/graphics and the van we have sent was definitely clean. The one thing we can admit that indeed we did not have cash machine in the day because device got damaged in the same day.

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