Hot Tub Hire Cymru

4.92857
4.9 | 14 reviews
Hot Tub Hire Cymru is a hot tub hire provider based in Cardiff and delivering in South Wales. We provide both solid and inflatable spas along with gazebos is neccessary.

Services we provide

Gazebo Hire
Dessert Caterers
Audio Visual Equipment
Bouncy Castle
Hot Tub Hire

Address

Dumballs Road
Cardiff
CF10 5NE
United Kingdom

About Hot Tub Hire Cymru

Hot Tub Hire Cymru specialises in the hot tub hire sector providing an easy, no hassle service. We provide both solid and inflatable spas along with gazebos if necessary. We will set up the Hot Tub for you for whatever time you would like and similarly collect it at your convenience.

Hot tub hire covering Cardiff, Newport and 40 miles outwards for an extra fee. Tubs capacity are 4-7 adults depending on choice, gazebos and lighting can also be provided. We pride ourselves on excellent customer service and a hassle free experience not to be forgotten. Our aim is to be able to do everything for you so you just have to sit back and relax in our comfortable hot tubs.

We specialise in delivering tubs to private homes, the holiday rental industry and for commercial and private events. Hot Tub Hire Cymru are a small team that is capable of delivering a personal service on every hire. When you hire with us, you will always be dealt with 100 percent customer service and all queries will be met.

Typical Clients

Hot Tub Hire, Hen Parties, Birthday Parties, Commercial

Reviews

Hot Tub Hire Cymru

4.9

14 reviews
Quality
Communication
Value
Quality of Service

5 star

100%

4 star

0%

3 star

0%

2 star

0%

1 star

0%

5 Star Review
5

Amazing service

Had amazing time with hot tub guys were brilliant installing it would definitely hire again
Thankyou

Reviewed by: Alisa J
Quality
5
Communication
5
Value
5
18th Jul 2020
Verified
Response from Hot Tub Hire Cymru
Thank you for your kind words Alisa. We look forward to providing you with an amazing experience again in the near future. Sam
4.65

Fantastic service

excellent service, the nicest guys ever who came to set up, would definte recommend hot tub hire cymru, will be hiring again very soon

Reviewed by: Danielle W
Quality
5
Communication
4
Value
5
17th Jul 2020
Verified
5 Star Review
5

SAVED THE DAY!! THANK YOU SO MUCH!!

Absolutely amazing service from hot tub hire cymru at very short notice. I would highly reccomend this company. Thank you so much!!

Reviewed by: James F
Quality
5
Communication
5
Value
5
11th Sep 2019
Verified
No Attendance • Gave notice

Unprofessional / Crap service

Didn’t show up at all even though they had txed me on the day telling me everything is fine and that there still coming round to fit the tub as scheduled. 4 hours later I then get a text saying they can not make it due to error codes. Wasn’t apologetic at all and didn’t offer a solution. Found them very unprofessional and they didn’t seemed that fussed. My advice to anyone looking at hire them is..... don’t waste your time or your hard earned cash on their service as you don’t get much from them.

Reviewed by: nathan E
2nd Aug 2019
4.65

Fantastic staff giving great service

Great value & helpful

Reviewed by: Rhiannon G
Quality
5
Communication
4
Value
5
29th Jun 2019
Verified
Response from Hot Tub Hire Cymru
Thank you for your kind words Rhiannon! We hope your little one had an amazing time! - Hywell
4.65

Amazing Service with amazing hot tubs!

Booked a solid Hot Tub for a party and was so happy with the quality of it. Unfortunately, they did arrive a bit late so that’s why I gave the communication a 4/5 but they made up for it with the excellent quality of service. Definitely would recommend and amazing value for money!

Reviewed by: Cai P
Quality
5
Communication
4
Value
5
22nd Jun 2019
Verified
Response from Hot Tub Hire Cymru
Thank you Cai for an amazing review! From time to time we do get back-logged on delivery which is common for this time of year! Although we were within our SLA (Service Level Agreement) period initially stated, we regret that we couldn't come within the very hour you desired. Overall, we appreciate your feedback and are glad we have managed to provide great quality with amazing service at a great price :) thank you
5 Star Review
5

Amazing service from start to finish

Fantastic service, arrived on time set the tub up quickly the two staff members that came were very friendly and explained all i needed to know very clearly. Any time i needed to contact them i would receive a response within 10mins. Hot rub was fab so was the service ☆☆☆☆☆ all the way thank you

Reviewed by: Rebecca P
Quality
5
Communication
5
Value
5
21st Jun 2019
Verified
5 Star Review
5

great service from start to finish.

Hired this for my daughters 11th birthday. She absolutely loved it, so did her friends. Only decided to book about 2 weeks before but hot tub hire Cymru were very accommodating with the far most attractive quote. Sam was great with his communication and the fitters were excellent, very knowledgeable about the product.

Reviewed by: Ross T
Quality
5
Communication
5
Value
5
20th Jun 2019
Verified
Response from Hot Tub Hire Cymru
Thank you Ross! We're very glad that you and your loved ones have had an amazing experience! The team at Hot Tub Hire Cymru enjoyed meeting you and having a chat whilst fitting in the hot tub and we are privileged that you have chosen us to accommodate for your daughters special occasion. We look forward to hearing from you soon! Diolch :)
5 Star Review
5

FIRST CLASS SERVICE

I hired from hot tub hire cymru and was not let down. Everything from start to finish was top quality. The staff were very informative and professional. Excellent value for money!! Would highly reccomend everyone to hire from them!!!!
THANKS HOT TUB HIRE CYMRU!

Reviewed by: Craig J
Quality
5
Communication
5
Value
5
20th Jun 2019
Verified
Response from Hot Tub Hire Cymru
Thank you Craig! We feel privileged to have been part of your special occasion and it brings us nothing but joy to know you've enjoyed the level of service you've been given. Thank you once again for your custom and we do hope to hear from you again in the near future. Diolch!
5 Star Review
5

Fantastic!

I hired the tub for my daughter’s 12th Birthday and she and her friends had a fantastic time!!
The service provided by the lads was second to none. Nothing was too much trouble.
Would definitely recommend

Reviewed by: Rebecca R
Quality
5
Communication
5
Value
5
7th Jun 2019
Verified
Response from Hot Tub Hire Cymru
Thank you Rebecca for your amazing review! We are glad you've enjoyed the experience =] We are honoured to have provided an amazing service for your daughters birthday and hope that we will hear from you and your loved ones soon! Please do send our warmest regards to your partner Matthew and we hope to hear from you soon! Diolch!

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