Poor
I ordered menu of £6.50 per head for sixty people disappointed with the food received when I contacted the caterer was told I had received the £5.50 menu because the other £ 60 I paid was vat I pointed out that cold food was zero rated he refunded the £60 there was never any mention of vat when I placed the order why order 6.50 menu you don't expect a £ 5.50 menu it was very disappointing
Reviewed by: Tom O
Response from Four Seasons Catering
The customer refused to accept VAT was payable, AFTER being informed it was due & AFTER settling the bill. HMRC makes the situation very clear (google vat 709/1). Despite supplying a considerable amount of additional halal food for no charge, a partial refund was made as a gesture of goodwill.