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Bertotti Gelato & Coffee

5.0 | 4 Reviews
A Taste of Excellence from West London Artisanal Gelato & coffee on a traditional italian Piaggio

Services we provide

Ice Cream VansIce Cream Vans
Alcoholic Ice CreamAlcoholic Ice Cream
Coffee BarsCoffee Bars
Ice Cream CartIce Cream Cart
Dessert CaterersDessert Caterers

About Bertotti Gelato & Coffee

Bertotti Gelato is an award-winning, family-run business founded by Diego Alfonso and Suzana Bertotti. Since 2012, we’ve been serving the Hammersmith community with handcrafted gelato made in small batches at our Goldhawk Road creamery. Rooted in traditional Italian techniques and reimagined with bold, globally inspired flavors, our gelato reflects our family’s heritage and passion for excellence.

Proudly recognised as a Great Taste Producer — one of the highest honours in the UK food industry — our gelato has received multiple Great Taste Awards, including coveted 3-star wins for our Colombian Coffee and Mango & Passionfruit flavours. Our creations have been featured in collaborations with top chefs and exclusive venues such as The Phoenix at Westfield, Chotto Matte, and Cavita in Marylebone, and even served at a royal afternoon tea with Prince Charles and Camilla.

Whether you’re planning a private celebration, corporate event, or community gathering, we bring a touch of indulgence and distinction to every occasion. We cater events within a 3-mile radius of W12 8HD, starting from 200 scoops, with bespoke pricing tailored to your needs.

Our Story

Bertotti Gelato was founded in West London in 2012 by husband-and-wife team Diego and Suzana.

What began as a small independent gelateria grew from our shared passion for authentic artisan gelato, hospitality and bringing people together through food. Inspired by our Colombian, Brazilian and Italian backgrounds, we create flavours that combine traditional Italian techniques with ingredients and influences from around the world.

Every gelato and sorbet is made by us in our own West London production kitchen using carefully selected ingredients, natural flavours and a commitment to quality.

We love creating experiences that guests remember, whether we are serving at an intimate wedding, producing a bespoke flavour for a restaurant or catering for thousands of people at a major festival.

Our Team

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Bertotti Gelato is led by husband-and-wife founders Diego and Suzana Bertotti.

Diego oversees gelato development, production, events and client relationships, while Suzana brings her creativity, organisation and warm approach to hospitality to every part of the business.

They are supported by an experienced and friendly team of gelato makers and event staff who understand the importance of presentation, professionalism and excellent customer service.

As a family-run independent business, we are personally involved in every event, from the initial enquiry and flavour planning through to production, setup and service.

Experience

We have more than 14 years of experience producing artisan gelato and delivering professional event catering across London and the UK.

Since opening our first West London gelateria in 2012, Bertotti has expanded to include a dedicated production kitchen and a specialist events service.

Our experience includes private parties, weddings, corporate hospitality, luxury brand activations, restaurant collaborations and large-scale festivals.

Key achievements include:

• West London Business of the Year 2021 • SME Business Enterprise Award 2023 • Multiple Great Taste Awards • Professional training at Carpigiani Gelato University in Bologna • Collaborations with leading restaurants, chefs, brands and event organisers • Experience serving events ranging from intimate celebrations to several thousand guests

Our combination of production expertise, creative flavour development and hands-on event experience allows us to provide a reliable and highly personalised service.

Typical Clients

Bertotti Gelato works with clients looking for premium quality, artisanal craftsmanship and a memorable experience for their guests.

We regularly provide gelato services for:

• Luxury brand activations and product launches • Corporate events, staff celebrations and client hospitality • Weddings, birthdays and private parties • Food, music and cultural festivals • Restaurants, chefs and hospitality venues • Fashion, automotive and lifestyle events

Our clients and collaborations have included Taste of London, Labyrinth Open Air, Chotto Matte, Cavita, The Peninsula London, Savile Row Concours and Westfield. We have also worked alongside artists including Professor Green and DJ Syreeta.

Our gelato has even been served at a royal afternoon tea attended by the then Prince Charles and Camilla.

From intimate private celebrations to events serving thousands of guests, every experience is tailored with the same attention to quality, presentation and service.

Credentials

Our gelato is produced in our dedicated West London kitchen, which holds a five-star food hygiene rating.

Our credentials and professional training include:

• Training at Carpigiani Gelato University in Bologna, Italy • Specialist gelato and recipe-development training with Østerberg • Level 3 food safety and supervision training • Level 2 Personal Licence qualification • HACCP-based food safety and production procedures • Full public liability and employer’s liability insurance • Multiple Great Taste Awards • West London Business of the Year 2021 • SME Business Enterprise Award 2023

We can also provide allergen information, risk assessments, method statements and other event compliance documents when required.

Reviews

Bertotti Gelato & Coffee

5.0

4 Reviews
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5 Star Review

Delicious ice cream!

Thank you Diego! Everyone enjoyed your delicious ice cream at our event Zoe Ellinson West London Free School PTA Chair

Reviewed by: Zoe E
Quality
Communication
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10th Jul 2023
Verified
5 Star Review

The best!

Bertotti were an absolute pleasure to have at our event and were loved by everyone. Diego was on time, amazing at communication and always went above and beyond! The ice cream was delicious and we were told all day what a perfect fir Bertotti were for our event. I would use them again in a heart beat and would recommend them to anyone!

Reviewed by: Jasmine L
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Communication
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1st Jun 2023
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5 Star Review

Great servuce

Bertotti was very comitted and professional we enjoyed the service they gave to us

Reviewed by: Mandana M
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Communication
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16th Dec 2022
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5 Star Review

Amazing all over

We came to Bertotti at very short notice with the strangest request: to crane their van up to an eighth floor terrace. They showed up excited and ready to take on the challenge. With a super early, cold and rainy morning setup and excellent service and attitude for the duration of the event, we and our guests couldn’t have been happier And awesome coffee and pastries everyone enjoyed Can only recommend and will work with them again every chance we get

Reviewed by: Raquel G
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Communication
Value
8th Nov 2022
Verified
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Response from Bertotti Gelato & Coffee
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