Terms of Use

In these terms:

• 'Account' means a password-protected account registered on the Platform.
• 'Add to Event', 'we', 'us', 'our' means Add to Event Limited, a company registered in England & Wales with company number 09342225.
• 'Event Organiser' means any individual or entity seeking to procure services from an Event Supplier listed on the Platform.
• 'Platform' means the Add to Event service for connecting Event Organisers and Event Suppliers, however accessed, including via the Website and any other channel we make available from time to time.
• 'Quote' means a quote sent by an Event Supplier via the Platform in response to a Quote Request.
• 'Quote Request' means a request submitted by an Event Organiser via the Platform for quotes from Event Suppliers in relation to an event.
• 'Event Supplier' means any individual or entity that offers services and is registered on the Platform.
• 'Website' means the Add to Event website at https://www.addtoevent.co.uk.

1.1Clause 1.1. These Terms of Use ('Agreement') set out the terms on which Add to Event allows you to access and use the Platform. Please read what follows carefully. By continuing to use the Platform, you agree to be bound by this Agreement. You acknowledge that you are responsible for your use of the Platform and for any decisions you make through it. If you do not agree to the terms contained here, you should not continue to use the Platform.

1.2Clause 1.2. This Agreement takes effect when you first register an Account or otherwise use the Platform and continues until your Account is closed in accordance with clause 16. You may close your Account at any time through your Account settings or by contacting us using the details in clause 23.

2.1Clause 2.1. We may amend this Agreement from time to time. The current version will always be available on the Website, and it is your responsibility to check the current version each time you use the Platform. We last updated this Agreement on 18th August 2026.

2.2Clause 2.2. Where any amendment materially affects your rights or obligations under this Agreement, we will take reasonable steps to bring it to your attention, including by Website notice, by email to the address registered to your Account, or by message through the Platform.

2.3Clause 2.3. Amendments will become effective at least fifteen (15) days after they are posted on the Website. If you do not agree to any such changes, you may close your Account at any time before the change takes effect, and the change will not apply to you. If you continue to access or use the Platform after that date, the updated Agreement will apply.

3.1Clause 3.1. Please review Add to Event's Privacy Policy, which sets out how we collect, use, and protect your personal information. By using the Platform, you acknowledge that you have read and understood the Privacy Policy.

3.2Clause 3.2. We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The Privacy Policy explains the lawful bases on which we process your information, your rights in relation to that information, and how to contact us about any data protection matter.

3.3Clause 3.3. By using the Platform, you confirm that any personal information you provide about yourself is accurate and that you have the right to share any personal information you provide about others (for example, attendees, venues, or other contacts in connection with your event).

3.4Clause 3.4. We may send you communications relating to your Account and your use of the Platform (for example, notifications of Quotes received, security alerts, and changes to this Agreement). These communications are necessary for the operation of the Platform and do not depend on any separate marketing consent you may have given. We will not treat marketing communications as service communications simply because they relate to the Platform; marketing communications will be sent in accordance with applicable marketing and privacy laws, including the Privacy and Electronic Communications Regulations. Your preferences in relation to marketing communications can be managed through your Account or as described in our Privacy Policy.

3.5Clause 3.5. From time to time we may record telephone calls, video calls, or other voice communications between you and our customer service, support, or sales teams for quality assurance, training, fraud prevention, and compliance purposes. Further information about how we handle call recordings, including the lawful basis for processing and our retention practices, is set out in our Privacy Policy.

4.1Clause 4.1. Access to and use of the Platform is available only to individuals who are at least 18 years old and can form legally binding contracts. By accessing or using the Platform, you confirm that you are so eligible.

4.2Clause 4.2. If you are using the Platform on behalf of a business or other organisation, you confirm that you have the authority to bind that business or organisation to this Agreement, and references to 'you' include both you personally and the entity you represent.

4.3Clause 4.3. Some provisions of this Agreement refer to your rights as a consumer. Those consumer-specific provisions apply only where you are an individual acting wholly or mainly outside your trade, business, craft, or profession. The substantive provisions of this Agreement otherwise apply equally to all Event Organisers.

5.1Clause 5.1. You understand and acknowledge that Add to Event is a digital platform for connecting Event Organisers and Event Suppliers and is not a supplier or organiser of event services in its own right of any kind, and does not handle bookings between Event Suppliers and Event Organisers.

5.2Clause 5.2. You acknowledge and agree that Event Suppliers, not Add to Event, are responsible and liable for the provision and delivery of the event services, and for complying with all requirements in connection with those services.

5.3Clause 5.3. You understand that submitting a valid Quote Request does not necessarily guarantee a response or that a suitable Quote for event services will be received.

5.4Clause 5.4. You are responsible for carrying out your own due diligence before entering into any agreement, financial commitment, or arrangement with an Event Supplier. This includes, where relevant, independently verifying an Event Supplier's identity, qualifications, experience, certifications, insurance cover, DBS status, regulatory compliance, and suitability for the specific event. Add to Event does not verify, endorse, or accept liability for the accuracy of any claims, credentials, or representations made by users on the Platform. While we may implement measures intended to support Platform quality, these do not constitute verification, and you must satisfy yourself as to the appropriateness of any Event Supplier before making payments, paying deposits, or engaging services.

6.1Clause 6.1. To access certain features of the Platform, you will need to create an Account.

6.2Clause 6.2. You agree to provide accurate information during registration and at all other times when you use the Platform, and to update that information to keep it accurate.

6.3Clause 6.3. You are responsible for safeguarding your Account password and for all activity that occurs on your Account, and you will notify Add to Event immediately of any unauthorised use. Except where caused by Add to Event's negligence or breach of this Agreement, Add to Event is not liable for any losses caused to any party by unauthorised use of your Account, and you may be liable for losses to Add to Event or others arising from such unauthorised use.

6.4Clause 6.4. Add to Event reserves the right to suspend or freeze Accounts and to request additional documentation or verification at any time to ensure Platform integrity and user safety. We may require proof of identity or other relevant documentation before reinstating Account access.

6.5Clause 6.5. Following registration, you will be able to submit a Quote Request and will then receive Quotes from Event Suppliers registered on the Platform.

6.6Clause 6.6. You can accept one or more Quotes from Event Suppliers (depending on the requirements for your event). You acknowledge and agree that Add to Event is not a booking service, and the quotation process on the Platform is intended for establishing contact only. Acceptance of a Quote does not constitute a binding legal agreement with the Event Supplier. Once a Quote is accepted, you and the Event Supplier must then negotiate and agree terms of business between yourselves and accept full responsibility for doing so.

7.1Clause 7.1. The Platform and its content are provided to you on an 'as is' basis. Subject to clause 7.6 and your statutory rights as a consumer, we give no warranties or representations of any kind in relation to the Platform or its content.

7.2Clause 7.2. If you download or print a copy of our content for personal use, you must retain all copyright and other proprietary notices contained on it.

7.3Clause 7.3. No licences or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Add to Event or its licensors, except for the licences and rights expressly granted in this Agreement. You may not reproduce the Platform or any of its content without our express prior written consent.

7.4Clause 7.4. Add to Event aims to make the Platform available to you on a continuous basis but reserves the right to take the Platform or any part of it offline as reasonably required for routine or emergency maintenance and repairs. Where reasonably possible, we will give notice of any planned downtime. We may also suspend, discontinue, or withdraw the Platform or any part of it for wider business reasons on reasonable notice, in accordance with clause 16.3.

7.5Clause 7.5. The Platform relies on internet, hosting, payment, communications, and other services supplied by third-party providers. To the extent permitted by law, we will not be in breach of this Agreement, or liable to you for any delay or failure in performance, to the extent that such delay or failure is caused by a defect or deficiency in any product or service provided by a third party.

7.6Clause 7.6. Nothing in this clause 7 affects your statutory rights as a consumer, including any rights you may have under the Consumer Rights Act 2015 in respect of digital content supplied by us.

8.1Clause 8.1. 'Your Content' means any information, text, images, or other material you submit to the Platform, including (without limitation) Quote Requests, messages to Event Suppliers, and any details you provide about your event.

8.2Clause 8.2. You retain ownership of Your Content. You grant Add to Event a non-exclusive, royalty-free, worldwide licence to use, store, display, and distribute Your Content to the extent necessary to operate the Platform, deliver Quote Requests to relevant Event Suppliers, and provide related services.

8.3Clause 8.3. You are solely responsible for Your Content. You confirm that Your Content is accurate, that you have the right to share it, and that it does not infringe the rights of any third party or breach any applicable law.

8.4Clause 8.4. Add to Event reserves the right, at any time and without prior notice, to amend, remove, or restrict access to any of Your Content where we reasonably consider it necessary to do so, including (without limitation) where we believe the content is inaccurate, misleading, unlawful, or in breach of this Agreement.

You agree that you will not:

9.1Clause 9.1. use another person's Account, or allow another person to use yours;

9.2Clause 9.2. misrepresent your identity, or provide false or misleading information about yourself;

9.3Clause 9.3. submit a Quote Request that misrepresents an event or other information, or seek Quotes for events that you do not genuinely intend to hold;

9.4Clause 9.4. submit, post, or otherwise share content on the Platform (a) in any inappropriate category or area, or (b) that is unlawful, abusive, harassing, threatening, defamatory, hateful, discriminatory, sexually explicit, or otherwise harmful or inappropriate, or that promotes, facilitates, or depicts unlawful activity;

9.5Clause 9.5. use any automated system, including (without limitation) robots, spiders, offline readers, scrapers, crawlers, or other data harvesting tools, to access the Platform or contact other users for any purpose, or use any data from the Platform for the development or training of any artificial intelligence, machine learning, or other automated learning system, in each case without Add to Event's prior written approval;

9.6Clause 9.6. republish, redistribute, make available to any third party, or otherwise use outside the Platform any content, data, listings, or reviews obtained from the Platform, except as expressly permitted by this Agreement or with our prior written consent;

9.7Clause 9.7. take any action that:

9.7.1Clause 9.7.1. may unreasonably encumber the Platform's infrastructure;

9.7.2Clause 9.7.2. interferes or attempts to interfere with the proper working of the Platform or any third-party use of it;

9.7.3Clause 9.7.3. bypasses measures used to prevent or restrict access to the Platform;

9.7.4Clause 9.7.4. circumvents, disables, or otherwise interferes with security features of the Platform;

9.7.5Clause 9.7.5. distributes viruses or any other technologies that may harm Add to Event or other users; or

9.7.6Clause 9.7.6. uses the Platform in a way that violates any copyright, trade secret, or other right of any third party, including privacy or publicity rights.

10.1Clause 10.1. The Platform is free for Event Organisers to use, including browsing Event Suppliers, submitting Quote Requests, and receiving and accepting Quotes.

10.2Clause 10.2. Add to Event reserves the right to introduce optional paid features or services for Event Organisers in the future. Any such features will be clearly identified and priced before you choose to use them, and use of those features will be optional.

10.3Clause 10.3. Where you engage an Event Supplier through the Platform, any fees, deposits, or other charges payable for the event services are agreed directly between you and the Event Supplier and, except where we expressly provide otherwise for a particular feature or service, are not collected, processed, or controlled by Add to Event.

10.4Clause 10.4. Add to Event does not verify any bank or payment details you receive in connection with an Event Supplier or an event, whether they are sent through the Platform or otherwise, and you should carry out your own checks and be satisfied with both the Event Supplier and the payment details before making any payment. Except where we expressly provide otherwise for a particular feature or service, payments for event services are not received, held, or processed by Add to Event, and where that is the case we are not in a position to reverse or refund them, although where an issue arises we will provide reasonable assistance where we can.

11.1Clause 11.1. Add to Event values its users and understands that disputes may occasionally arise between Event Organisers and Event Suppliers. While we may, at our discretion, provide guidance or information to assist, Add to Event does not accept any responsibility or liability for resolving disputes between users, and any such dispute must be resolved directly between the relevant parties.

11.2Clause 11.2. Nothing in this clause limits any rights you may have under applicable consumer protection law against an Event Supplier, or any obligation an Event Supplier may have to you under the contract you enter into with them for the provision of event services.

12.1Clause 12.1. The Platform and all content made available by Add to Event on the Platform are owned by or licensed to Add to Event and are protected by copyright, trade mark, database rights, and other intellectual property rights.

12.2Clause 12.2. The 'Add to Event' name, logo, and any related brand assets are trade marks of Add to Event Limited. You may not use them without our prior written consent.

12.3Clause 12.3. Subject to your compliance with this Agreement, you are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the purposes of submitting Quote Requests and engaging with Event Suppliers as contemplated by this Agreement.

13.1Clause 13.1. You may submit reviews of Event Suppliers through the Platform. Your review should be honest, based on your own genuine experience of the Event Supplier and any event services they have provided to you, and must not be inaccurate or misleading, or contain content that is unlawful, defamatory, abusive, or otherwise in breach of clause 9 or this Agreement.

13.2Clause 13.2. You grant Add to Event a perpetual, irrevocable, royalty-free, worldwide licence to use, store, display, distribute, reproduce, adapt, and publish your reviews on the Platform and in connection with the operation, promotion, and marketing of Add to Event and its services. This clause will survive any termination of your Account or this Agreement.

13.3Clause 13.3. Add to Event has no obligation to acknowledge receipt of, publish, or retain any review.

13.4Clause 13.4. We reserve the right to edit (for clarity or length only, without altering the substance), remove, or decline to publish any review where we reasonably believe it is inaccurate, misleading, defamatory, abusive, unlawful, or otherwise in breach of this Agreement.

13.5Clause 13.5. If we reasonably believe that a review has been fabricated, posted in bad faith, or otherwise submitted for the purpose of misleading users of the Platform, we may remove the review and suspend or terminate the Account from which it was submitted.

13.6Clause 13.6. You confirm that your reviews do not infringe the rights of any other person or entity, and you are responsible for the content of any review you submit. Where a review you submit breaches this Agreement and causes Add to Event to suffer loss, you may be liable to us for that loss, except to the extent the loss is caused by Add to Event's negligence or breach of this Agreement.

13.7Clause 13.7. We may operate moderation, verification, and fraud-detection processes to help identify reviews that may be fabricated, incentivised, manipulated, misleading, unlawful, or otherwise in breach of this Agreement. These processes may include automated systems, third-party tools, or manual review.

14.1Clause 14.1. Add to Event does not endorse any Event Supplier or any event services, and is not a party to any agreement between or among users or third parties entered into through or in connection with the Platform.

14.2Clause 14.2. No agency, partnership, joint venture, or employment relationship is created between Add to Event and any user as a result of this Agreement or any user's use of any part of the Platform, including in relation to any event services.

14.3Clause 14.3. Users are required to provide accurate information when using the Platform. Add to Event is under no obligation to verify the identity, background, qualifications, or credentials of any user, and makes no representations, confirmations, or endorsements regarding any user's purported identity, credentials, or suitability. Any steps we may take to promote Platform quality or safety are entirely discretionary and do not constitute verification or endorsement of any user.

14.4Clause 14.4. You should always exercise care, responsibility, and due diligence when deciding whether to interact with another user, particularly before making any payment, paying a deposit, or entering into a binding agreement with an Event Supplier.

14.5Clause 14.5. The Platform may contain links to third-party websites, offers, or other events or activities not owned or controlled by Add to Event. We do not endorse or assume any responsibility for those links, and if you access them, you do so at your own risk.

15.1Clause 15.1. Add to Event provides the Platform as a connection service between Event Organisers and Event Suppliers. We are not responsible for the acts, omissions, conduct, or output of any user, and we are not a party to any contract you enter into with an Event Supplier. Any legal remedy you seek in relation to the acts or omissions of another user must be brought against that user, not against Add to Event.

15.2Clause 15.2. Subject to clause 15.3, Add to Event is not liable to you for:

15.2.1Clause 15.2.1. the quality, safety, legality, or fitness for purpose of any event services provided or offered by an Event Supplier;

15.2.2Clause 15.2.2. any loss arising from an Event Supplier's failure to perform, attend, deliver, or otherwise honour any agreement made with you;

15.2.3Clause 15.2.3. any loss arising from your decision to engage, pay, or rely on any Event Supplier, or from any payment you make using bank or payment details received in connection with an Event Supplier or an event;

15.2.4Clause 15.2.4. any loss of profit, loss of business, loss of opportunity, loss of goodwill, loss of anticipated savings, or any indirect, special, or consequential loss, in each case howsoever arising.

15.3Clause 15.3. Nothing in this Agreement limits or excludes any liability that cannot lawfully be limited or excluded, and where you are a consumer, nothing in this Agreement affects your statutory rights.

15.4Clause 15.4. Nothing in this Agreement affects your legal rights as a consumer. Your key rights under the Consumer Rights Act 2015 include the right to expect any service we provide to be carried out with reasonable care and skill, and (where relevant) within a reasonable time and for a reasonable price. These rights are subject to certain exceptions. For more detailed information, please visit the Citizens Advice website at citizensadvice.org.uk.

16.1Clause 16.1. We may suspend, restrict, or terminate your Account, or your access to all or part of the Platform, at any time and (where appropriate) without prior notice if we reasonably believe that:

16.1.1Clause 16.1.1. you have breached this Agreement;

16.1.2Clause 16.1.2. you have used the Platform in a way that is unlawful, fraudulent, abusive, or harmful to Add to Event, other users, or any third party;

16.1.3Clause 16.1.3. continued access to your Account creates a security, reputational, or operational risk to Add to Event or any other user; or

16.1.4Clause 16.1.4. we are required to do so by law, by a regulator, or by a court order.

16.2Clause 16.2. Where the right to terminate under clause 16.1 arises because of a breach of this Agreement, and we reasonably consider that the breach is capable of remedy and that immediate suspension or termination is not necessary to protect Add to Event, other users, or any third party, we will give you a reasonable opportunity to remedy the breach before terminating your Account.

16.3Clause 16.3. We may also suspend or terminate your Account, or close all or part of the Platform, on reasonable notice where we have a legitimate reason to do so, including (without limitation) where we discontinue the service, change the way the Platform operates, or reasonably need to do so for legal, security, operational, regulatory, or business reasons.

16.4Clause 16.4. If we suspend or terminate your Account, your password will be disabled and you will not be able to access the Platform or any of Your Content held within it. Where we believe it is necessary and proportionate, we may also notify other users (in particular any Event Supplier with whom you are in active discussion) that your Account has been terminated.

16.5Clause 16.5. You may close your Account at any time through your Account settings, or by contacting us using the details in clause 23. Where you close your Account, we are not obliged to delete or return to you any content you have submitted to the Platform, including (without limitation) any reviews.

16.6Clause 16.6. Termination of this Agreement, however arising, will not affect any rights, remedies, obligations, or liabilities of either party that have accrued up to the date of termination, or any clause that is expressly or by implication intended to survive termination.

17.1Clause 17.1. If you have a complaint about the Platform, the service we have provided, or anything else relating to Add to Event, please contact us at support@addtoevent.co.uk (or using the details in clause 23) and provide enough detail for us to look into the matter.

17.2Clause 17.2. We will aim to acknowledge your complaint within five (5) working days and to provide a substantive response within thirty (30) days. Where a complaint is more complex, we may need additional time, in which case we will keep you updated on progress.

17.3Clause 17.3. If your complaint relates to the conduct of an Event Supplier or to event services provided (or not provided) by an Event Supplier, the contract for those services is between you and the Event Supplier directly. While we may, at our discretion, provide guidance, share information, or facilitate communication between you and the Event Supplier, responsibility for resolving the matter sits with the parties to that contract.

17.4Clause 17.4. Nothing in this clause restricts your right as a consumer to take any other action available to you, including bringing a claim through the courts or referring a matter to a relevant regulator or trading standards body.

17.5Clause 17.5. We are not currently required to use, and do not use, an alternative dispute resolution provider for consumer disputes. If we are unable to resolve a complaint with you, you may seek guidance from Citizens Advice (citizensadvice.org.uk) or your local trading standards service.

17.6Clause 17.6. If you encounter content on the Platform, or conduct by any user of the Platform, that you believe is unlawful, harmful, abusive, infringes intellectual property rights, or is otherwise in breach of this Agreement, please report it to us at support@addtoevent.co.uk with enough detail to allow us to review the matter. We will review reports we receive and may take action where we consider appropriate, including removing content, suspending or terminating Accounts, or referring matters to the relevant authorities. We are not contractually obliged to take any particular action in response to any individual report. Nothing in this clause limits any obligation we may have under applicable law to assess, restrict, remove, or otherwise respond to unlawful content or activity on the Platform.

18.1Clause 18.1. Other than payment obligations, neither you nor Add to Event will be liable to the other for any delay or failure in performance under this Agreement arising from a cause beyond that party's reasonable control and occurring without its fault or negligence. Such causes may include (without limitation) fires, floods, earthquakes, severe weather, epidemics or pandemics, strikes or industrial action, unavailability of essential utilities or telecommunications, acts of God, acts of war or terrorism, civil unrest, or acts of any government or regulatory authority.

19.1Clause 19.1. No part of this Agreement is intended to confer rights on any third party, and the Contracts (Rights of Third Parties) Act 1999 does not apply to this Agreement.

20.1Clause 20.1. We may give you notices in connection with this Agreement by email to the address registered to your Account, by message through the Platform, or (for general notices that apply to all users, such as changes to this Agreement) by posting a notice on the Website. Notices given by email or by message through the Platform are deemed received on the next working day after sending. Where a notice relates specifically to you or your Account, we will give it by email or by message through the Platform.

20.2Clause 20.2. You may give us notices by email to support@addtoevent.co.uk.

20.3Clause 20.3. It is your responsibility to keep the email address and other contact details registered to your Account up to date.

21.1Clause 21.1. This Agreement, together with any other legal notices, additional terms, or policies published by Add to Event on the Website, constitutes the entire agreement between you and Add to Event in relation to your use of the Platform. This Agreement should be read alongside our Privacy Policy and Cookie Policy. It replaces any prior agreement, representation, or understanding between you and Add to Event on that subject matter.

21.2Clause 21.2. If any provision of this Agreement is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

21.3Clause 21.3. No failure or delay by Add to Event in exercising any right or remedy under this Agreement will operate as a waiver of that right or remedy, and no single or partial exercise of any right or remedy will preclude any other or further exercise of it.

21.4Clause 21.4. You may not assign, transfer, or otherwise deal with your rights or obligations under this Agreement without our prior written consent. We may assign, transfer, or novate our rights and obligations under this Agreement, in whole or in part, to any successor in business, to any company in our group, or as part of a sale, restructure, or other corporate transaction, on giving you reasonable notice. Any such assignment, transfer, or novation will not materially reduce your rights under this Agreement.

22.1Clause 22.1. This Agreement, and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims), is governed by the law of England and Wales.

22.2Clause 22.2. Subject to clause 22.3, the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

22.3Clause 22.3. If you are a consumer and you live in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and we may bring proceedings against you in those courts. Nothing in this clause affects any mandatory rights you have as a consumer to bring proceedings in your local courts.

Add to Event Limited is a company registered in England and Wales under company number 09342225. Our VAT registration number is GB223621246.

If you have any questions about this Agreement or the Platform, please contact us by email at support@addtoevent.co.uk.